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Term & Conditions

1. Introduction

Welcome to Eco Cleaning Solution. By accessing our website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

2. Definitions

  • “We,” “Us,” and “Our” refer to Eco Cleaning Solution, a Perth-based business in Western Australia.
  • “You” and “Your” refer to users, visitors, or customers of our website.

3. Use of Website

  • The content on this website is for general information and use only. It is subject to change without notice.
  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

4. Products & Orders

  • We offer eco-friendly cleaning consumables, including hand soap, toilet rolls, bin liners, and hand towels.
  • All orders are subject to availability, and we reserve the right to refuse or cancel any order at our discretion.
  • Prices and product details are subject to change without notice.

5. Payment & Pricing

  • We accept payments through approved payment gateways as mentioned on our website.
  • All prices are in Australian Dollars (AUD) and include applicable taxes unless stated otherwise.

6. Shipping & Delivery

  • We deliver across Western Australia. Shipping charges and estimated delivery times will be provided at checkout.
  • We are not responsible for delays due to unforeseen circumstances, courier issues, or natural events.

7. Returns & Refunds

  • If you receive a defective or incorrect item, please contact us within 7 days of delivery.
  • Returns are accepted only if products are unused and in original packaging.
  • Refunds or replacements will be processed once we receive and inspect the returned item.

8. Limitation of Liability

  • We strive to provide accurate information, but we do not guarantee the completeness, accuracy, or reliability of content.
  • We are not liable for any direct, indirect, or incidental damages resulting from the use of our website or products.

9. Intellectual Property

  • All website content, including text, images, logos, and product descriptions, is owned by Eco Cleaning Solution and protected by copyright laws.
  • Unauthorized reproduction or distribution of any content is strictly prohibited.

10. Privacy Policy

  • We value your privacy. Any personal data collected through our website will be handled as per our Privacy Policy.

11. Contact Information

For any questions or concerns, please reach out to us at:
📧 Email: admin@ecocleaningsolution.com.au
📞 Or contact us through our Contact Us page

12. Changes to Terms & Conditions

We reserve the right to update these terms at any time. Changes will be effective immediately upon posting on this page.

By using our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.