Privacy Policy

1. Introduction

Welcome to Eco Cleaning Solution. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

Name, email address, phone number, and business details when you fill out a contact form or place an order.
Billing and shipping address for processing orders.

2.2 Non-Personal Information

IP address, browser type, and device details collected automatically for analytics and website performance improvement.
Cookies and tracking data to enhance user experience.

3. How We Use Your Information

We use your information to:

Process and fulfill your orders.
Respond to inquiries and provide customer support.
Improve our website, services, and marketing efforts.
Comply with legal obligations.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with:

Service providers (e.g., payment processors, delivery partners) to complete your orders.
Legal authorities if required by law.

5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no online platform can guarantee absolute security.

6. Cookies & Tracking Technologies

We use cookies to:

Enhance website functionality and user experience.
Track website traffic and performance for analytics.
You can disable cookies in your browser settings, but this may affect website functionality.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before providing any personal data.

8. Your Rights & Choices

You have the right to:

Access, update, or delete your personal information.
Opt out of marketing emails by clicking the “unsubscribe” link in our emails.
Request a copy of the data we hold about you.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

For any questions or concerns about this Privacy Policy, please contact us:
📧 Email: admin@ecocleaningsolution.com.au
📞 Or reach out via our Contact Us page

By using our website, you consent to the terms outlined in this Privacy Policy.

Effective Date: 1 March 2025
Last Updated: 10 March 2025